Right to withdraw from the contract

  1. A customer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring costs.
  2. To meet this deadline, it is enough to send a declaration before its expiry to the Seller's address.
  3. A sample withdrawal form is available on the Online Store website in the "Withdrawal from the contract" tab and is attached to the e-mail confirming the order.
  4. The customer may use the template form, but this is not obligatory.
  5. The Customer is obliged to return the Goods to the Seller immediately, no later than within 14 calendar days from the date on which he withdrew from the contract.
  6. To meet the deadline, it is enough to return the Goods before its expiry. The Customer may return the Goods to the Seller's address.
  7. In case of withdrawal from the contract, the Customer will be refunded all payments received from him (no later than within 14 calendar days), including delivery costs.
    1. The exception is a situation when the consumer has chosen a method of delivery of the goods other than the cheapest one available in the Online Store.
    2. In such a situation, the Customer covers the delivery costs
  8. The Customer is liable for any reduction in the value of the Goods resulting from using them in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods